Privacy Policy

Last Updated: November 16, 2025

Welcome to our Gifts Delivery Application ("App", "we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us:

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    Account Information: Name, username, phone number, password (encrypted), profile picture, birth date, gender
  • •
    Address Information: Delivery addresses including building name, floor number, apartment/office number, street address, and GPS coordinates (latitude/longitude)
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    Order Information: Order history, order items, payment details, delivery preferences, gift card messages, and special instructions
  • •
    Payment Information: Payment method preferences and transaction history (we do not store full payment card details)
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    Automatically Collected Data: Device information, usage data, IP addresses, login timestamps, and location data when you use location services

2. How We Use Your Information

We use your information to:

  • •Process and fulfill your orders and deliveries
  • •Manage your account and provide customer support
  • •Send order confirmations and status updates
  • •Process payments and handle refunds
  • •Improve our App and develop new features
  • •Send promotional messages (with your consent)
  • •Detect and prevent fraud
  • •Comply with legal obligations

3. Information Sharing

We do not sell your personal information.

We may share your information only with:

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    Service Providers: Third-party companies that help us operate our App (payment processors, delivery partners, cloud storage providers) who are contractually obligated to protect your information
  • •
    Legal Requirements: When required by law, court orders, or to protect our rights and safety
  • •
    Business Transfers: In the event of a merger or acquisition, with notification to you

4. Data Security

We implement security measures to protect your information:

  • •Passwords are encrypted using industry-standard hashing
  • •Data is transmitted over secure connections (HTTPS)
  • •Limited access to personal information on a need-to-know basis
  • •Regular security audits and monitoring

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

You have the right to:

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    Access: View your personal information and order history
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    Update: Correct or update your account information and saved addresses
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    Delete: Request deletion of your account and personal information (subject to legal retention requirements)
  • •
    Opt-Out: Unsubscribe from promotional communications
  • •
    Location Control: Disable location services in your device settings (may affect delivery functionality)

To exercise these rights, please contact us using the contact information below.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [Your Support Email]

Address: [Your Business Address]

Phone: [Your Support Phone Number]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy in the App and updating the "Last Updated" date. Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.